ADA Accessibility and Accessible Lodging in Calistoga

Here at Golden Haven, we strive to provide accommodations and spa services that are welcoming and accessible for all individuals, including those with hearing, vision, or another disability. Our website has been designed to meet all requirements by the ADA for level A and AA access.

Booking Our Rooms

If you are having difficulty learning about or booking our rooms online, please contact us immediately via telephone at 707-942-8000 from 8AM -10PM or via email at [email protected]. Since we are still working on some of the content of our website, you can call us directly to book our accessible rooms and/or spa appointments at 707-942-8000 option 4. If our 2 ADA accessible rooms seem to be booked online, please contact via phone for assistance.

Property Accessibility Features

  • Our grounds are level and easily usable for people in wheelchairs and walkers.
  • Accessible front desk with the 32 inches wide door to allow easier access for everyone.
  • Service support animals are welcome at Golden Haven Spa LLC
  • We have parking spaces that accommodate van access.
  • Accessible parking spaces for cars in the self-parking lot
  • Our pool is on ground level and has 2 lifts. One for the mineral water pool and the other for the 101-103 degrees mineral water hot tub.
  • Portable ramp is available upon request to help people enter any superior king (with 1 or 2 beds) or spa room that has a small step to enter the room.

 

Accessible Guestroom and Bathroom Features

  • Doorway into guestroom is 32” wide.
  • Glass panel front door with curtains to easily see outside your door.
  • 36” clearance around the king size bed and clear space underneath.
  • Roll up sink with lowered mirror.
  • Television has close captioning that can be turned on.
  • Bathroom with 32” wide door, roll-in shower, adjustable seat in shower, and handheld showering device.
  • Grab bars in the shower and around the toilet

 

Accessible Guestroom Hearing Features

 

  • Hard-wired visible smoke alarm
  • Glass panel front door with curtains to easily see outside your door.
  • Central Alarm System -Door knock by light and bed shaker available upon request at the front desk

Accessible Spa Area and Bathroom Features

SPA-

 

  • Accessible front desk with the 32 inches wide door to allow easier access for everyone.
  • 32” wide entrance door to the spa.
  • Downstairs hallways are over 36” wide.
  • Electronic massage table- height of the table can be adjusted to the best height for transfer. One electric massage table is in each downstairs massage room.

 

SPA BATHROOM-

 

  • Bathroom with 32” wide door.
  • Roll-in shower and seat in shower.
  • Grab bars in the shower and around the toilet.
  • Roll up sink with lowered mirror.

Golden Haven Spa LLC continues to enhance accessibility for guest with disabilities. You are always welcome to contact the front desk to discuss any individual needs that you may have. We are in the office answering phones, from 8AM-10PM every day.